Shipping policy
Shipping Policy
Thank you for shopping with Snacky Grams! We aim to deliver your order quickly, safely, and affordably across the UAE.
Processing Time
All orders are processed within 1–2 business days (excluding Fridays and UAE public holidays).
You will receive a confirmation email or SMS once your order is shipped.
Shipping Within the UAE
We deliver to all Emirates: Dubai, Sharjah, Abu Dhabi, Ajman, Umm Al Quwain, Fujairah, Ras Al Khaimah, and Al Ain.
Delivery Rates
Dubai & Sharjah
- Standard Delivery: AED 25
- Express Delivery (24–36 hrs): AED 45
Abu Dhabi, Ajman, Umm Al Quwain, Fujairah, Ras Al Khaimah & Al Ain
- Standard Delivery: AED 40
- Express Delivery (24–36 hrs): AED 70
Free Delivery
- Free standard delivery on orders above AED 149
- Excludes gift boxes (shipping charges apply regardless of order value)
Delivery Time
Standard delivery typically takes 1–3 business days depending on your location and courier workload.
Tracking & Notifications
Once your order is shipped, you will receive an email or SMS with tracking details.
You can track your shipment on the courier’s website.
Delivery Issues
If your order is delayed, damaged, or missing, please contact us at info@snackygrams.com.
We will assist you with the delivery partner.
Need Help?
📩 Email: info@snackygrams.com
📞 Phone/WhatsApp: +971 50 586 2689